Know Before You Go
For all River and Soul holidays you must provide your own comprehensive travel insurance. We require a copy of policy information before you arrive in Nepal.
Health and safety is the basis of every trip River and Soul run. Participating in adventure activities is a lot of fun but it does come with possible risks. We are running extreme activities in a 3rd world country. This creates a higher than normal level of risk and therefore we require all participants in our trips to have personal travel insurance.
River and Soul have strong risk management systems and emergency procedures in place, we do everything we can to minimise the risks involved. Back this up with some personal travel insurance means you can fully enjoy the thrill of your Nepalese Adventure!
We have partnered with World Nomads who are world leading providers of adventure travel insurance. They are able to provide suitable cover throughout Nepal. We highly recommend them.
Why buy travel insurance from World Nomads.com?
Travel insurance: simple & flexible
You can buy and claim online, even after you've left home. Travel insurance from WorldNomads.com is available to people from 140 countries. It’s designed for adventurous travellers with cover for overseas medical, evacuation, baggage and a range of adventure sports and activities.
General T&Cs for River and Soul about Travel Insurance
It is your responsibility to ensure that you are adequately insured for the whole trip. River and Soul will happily help and give advice where we can to make sure that you have the right cover.
You must make sure that your insurance covers all of the activities listed on your itinerary. In particular you must make sure that the Whitewater Rafting/Kayaking section is covered up to grade 5 if required. Another important feature to be covered for is evacuation by helicopter and repatriation. Nepal is a very mountainous country with poor roads. A good hospital can often be days away by car and so you may need to be evacuated by helicopter in the event of an emergency and the cost could amount to thousands of US dollars.
It is your responsibility to ensure that you are adequately insured for the whole trip - including personal items, accidents, health, emergency evacuations, injury/death, loss or damage to personal effects, and last minute cancellations of the trip.
Please check your policy carefully before buying and before leaving home. Make sure you familiarise yourself with the procedures that you may need to follow in the unlikely event that you need to make a claim.
If you are covered by a policy arranged through your credit card company we ask that you provide evidence of this cover, as well as a 24-hour emergency contact number. Many credit card companies do not provide an insurance policy number. In this instance, the tour leader will need to record your credit card number, as this is required to activate any request for emergency assistance.
You should also bring along the travel insurance information booklet provided by your credit card company. It is your responsibility to ensure that you meet the requirements set out by your credit card company in order to be effectively covered and that the cover offered is of a suitable standard.